National Environment Agency Releases First iPhone Application To Provide One-stop Environmental Information To Public And Rope Them In As Partners In Safeguarding The Environment [Press Releases]

July 5, 2011 by  
Filed under News

Singapore, 5 July 2011 – The National Environment Agency (NEA) has launched a first-of-its-kind application for smart phone users today. Known as myENV, which stands for “My Environment”, this application provides useful information on the environment to the public, such as air quality, weather information, as well as dengue clusters. They can also check on the gradings of food caterers and search for licensed pest control operators. Users can also provide feedback to NEA by sending pictures of environmental lapses which will be attended to in the same way any feedback is sent to the agency.

The new application complements the information that is already available on NEA’s corporate website and existing feedback channels such as such as NEA’s Customer Service Hotline at 1800-225 5632 (1800-CALL NEA), Twitter (NEAsg) and Facebook (Clean and Green Singapore).

With the increasing popularity of smart phones and mobile information, NEA hopes to harness the power of technology to empower the public through greater sharing of information so that they can make well-informed choices. The application represents NEA’s step towards technology-based 3P (People, Public and Private) engagement and augments NEA’s existing services that are available on the website.

NEA hopes that myENV will also help promote greater environmental ownership and bring in the community as partners. Among the suite of information and services are features such as air quality and real-time weather information from the nearest stations to enable individuals to better plan their activities. There are also interactive features such as push notifications for alerts on rainfall intensity at a particular location and image attachment capability that would allow users to send images as feedback to NEA. Users are able to view dengue cluster locations so that they can take pre-emptive steps to keep dengue at bay, search for information on hawker centres in Singapore or select an appropriate food service provider from a list of NEA-licensed food caterers.

Mr Andrew Tan, Chief Executive Officer of NEA said, “NEA has developed myENV as a one-stop portal on useful environmental information that the public can use to plan their daily activities as well as provide useful feedback on environmental lapses. We are trying this out and if it proves popular, we will roll out more services on the platform. We also hope to rope in the community as our partners and play their part in safeguarding our environment. Hence, MyEnv stands for “My Environment”.”

Key features of myENV application

For more details on the services available on myENV iphone application, please refer to Annex A.

The application can be downloaded from the App Store for free. Members of the public are encouraged to provide feedback and suggestions on the application as NEA continuously improves the application’s user experience. To submit a feedback, the public can write to nea_contact@nea.gov.sg, call the customer service hotline at 1800 225 5632, or send the feedback through myENV.

Possible future enhancements

Currently, myENV is only available on iPhone. The app will be available on other platforms such as Android and iPad progressively. The public can expect updates and new features such as crowd-sourcing and polls as NEA strives to leverage technology to enhance its operations.

Source: NEA

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